1. Arrival & Departure 

Check in is available from 2:00PM until 12:00AM. In the event you will be arriving after 12:00AM please contact the hostel directly. Check out is 10:00AM on the date of departure and any departure after this time will incur additional charges as well as void your key deposit. Luggage storage facilities are available for use on the date of arrival and departure and all belongings must be removed from the room prior to 10:00AM on the date of departure. 

2. Key Deposits

All guests will be required to pay a $20 per key deposit on check in. Guests in private rooms may share a key for their room but all guests staying in dormitory accommodation are required to have their own key and pay a deposit. Key Deposits will be refunded to the guest on departure prior to 10:00AM. Eviction from the property or departure after 10:00AM will result in your key bond been void. 

3. Age Restrictions 

All guests staying in dormitory accommodation must be over the age of 18. Guests under the age of 18 may stay in private room accommodation if they are accompanied by a parent or guardian. 

4. Guest Behaviour

The comfort and safety of our guests is paramount and any guest who in the opinion of our staff compromise the comfort and safety of the property will be asked to leave without refund. Guests are expected to respect other guests, staff and property and failure to do so will result in eviction. Group leaders are responsible for the actions of all individuals travelling as part of the group and failure to adhere to our requirements will result in termination of the stay for the entire group.

5. Alcohol

Alcohol is permitted to be consumed in the communal facilities between the hours of 5:00PM and 11:00PM. Guests are not to consume alcohol in their rooms or on the street in front of the property and doing so will result in your eviction without refund. 

6. Drugs

Westend Backpackers has a zero tolerance policy on the use of drugs and any guests caught using or in possession of narcotics on the property will be evicted without refund and referred to the relevant authority. 

7. Smoking

Westend Backpackers is a smoke free property and guests are not permitted to smoke anywhere inside the building. Guests who smoke inside the property will be evicted without refund and are liable to incur a $250.00 fine from the property. NSW Health has also directed that individuals are not to smoke within 4 meters of an entry or exit point to a property so any guests smoking in front of the building on Pitt Street within 4 meters will be asked to leave. 

8. Westend Backpackers Property

Guests will be charged in full for any damage incurred to Westend Backpackers property during their stay. 

9. Personal Property & Liability 

Westend Backpackers is not liable for any damage, loss or theft of personal property however sustained or caused. Please bring a padlock for your personal belongings.